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Frequently Asked Questions

Photos
1. How do I get photos to appear in a diary entry?
2. How can I upload photos more quickly?
3. How can I reorder photos in a diary entry?
4. Can I print the photos on my site?
5. Do I get all my photos if I buy a CD?
6. How can I put a photo on my home page?
7. Why doesn't the Image Uploader work in IE?
8. Why aren't my photos rotating?

Movies
9. How do I reduce the size of movie files?

Message Board
10. How do I delete a message from my site?
11. Who posted a message on my board?
12. Can I stop messages appearing on my site?

Map
13. Why didn't my sms map update work?
14. How do I correct my map?
15. What country should I use when sending an SMS?
16. How do I update my map with an SMS?
17. Can I update my map, diary or photos by sms?
18. Why is my weather incorrect?

Email Alerts
19. Why do I not receive my email updates?
20. How can I send automatic alerts to my friends?
21. Who has signed up for my email alerts?
22. How can I stop email alerts being sent?

General
23. How can I revert back to a free account?
24. When will my account be deleted
25. What do your premium services cost?
26. How do I update my site offline?
27. Can I change my web site address?
28. What is my web address?
29. Can I get statistics on who has visited my site?
30. I did not receive my new password
31. I have forgotten my password!
32. Can I reset/clear my whole site?
33. How long does my site last for?
34. Can I buy a CD of my site?
35. How can I cancel my account?
36. How can I contact GetJealous.com?

A lot of the questions that we get asked are answered in our list of frequently asked questions. Please take a moment to check through the list on the left to see if we can help you quickly.

If your question is not answered by our faq's then please feel free to contact us for assistance.

Order Status

If you would like to get the status of an order then please fill in the form below. You can find your transaction id in your order confirmation email.

Order Status

Transaction Id: